Effective healthcare communications can mean the difference between life and death so make sure your translations are accurate and precise every time. Poorly translated patient information, medical questionnaires, or medical device user manuals can be a fatal mistake and expose you to legal action.
The medical and healthcare industry relies on accurate translation and website localization to meet the needs of their limited English proficient (LEP) and non-English proficient (NEP) patients and health plan members. Translated materials must be clear, culturally appropriate, sensitively handled for a foreign language audience.
Avantpage is a specialized, highly qualified healthcare translation provider with extensive knowledge and experience in the industry. Our translations save you time and money, ensure you comply with regulations, and help you connect in any language.
Title VI of the Civil Rights Act of 1964 set the bar for healthcare regulations regarding the LEP and NEP population and requires that any organization, including the healthcare industry, must not discriminate based on race, color, or national origin. Service providers that are unable to communicate with LEP or NEP patients will have difficulty complying with the laws and regulations in their state.
All 50 states now have laws that address language access in healthcare settings. Seventeen states have language access laws for insurance providers and/or managed care organizations, and some are broader than others. For instance, all California health plan providers must offer translation and language assistance services in multiple languages to their LEP and NEP enrollees.
Federal and state laws that apply to issues regarding healthcare, language, and privacy may seem complicated. At Avantpage, we have the expertise to examine the laws surrounding your translation projects and the resources to make sure you’re in compliance every step of the way. We specialize in healthcare translation related to:
- Title IV
- Culturally and Linguistically Appropriate Services (CLAS)
- California SB853
Avantpage offers one-stop, state-of-the-art translation and website localization services designed to get your healthcare translation projects completed swiftly, efficiently, and economically. Our team of translators, linguists, technology experts, and project managers are highly qualified professionals with extensive experience in the translation process. As medical professionals and trained communicators, our team works together to simplify medical complexities in accurate, easy to understand terms your LEP and NEP communities will appreciate.