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Independence Blue Cross Affiliate of Blue Cross HMO Portfolio item: Summary of Coverage and Benefits Languages localized: English into Bengali, French, Vietnamese, Korean, and Spanish Applications used: MS Word and Adobe InDesign Services provided: Translation, editing, formatting, field testing, and periodic updates, Project background: As an affiliate of Blue Cross, Keystone needs comprehensive linguistic services to meet the needs of a surging immigration population. To meet the growing demand for documentation and quick turnaround times, Avantpage provided summaries of coverage and benefits, translating important information accurately while making adjustments consistent with feedback obtained from field-testing.
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